Axel Geirsson business
The first page is history about Axel Geirsson business.
Second page is customer Claim Letter.
Third page is response to Customer Claim Letter.
After reading the history about Axel Geirsson business, read the customer Claim Letter and the response to Customer Claim Letter. Then since Axel has hired a public relations firm, which has assigned you, a communication consultant at the firm; re write or revise the response to Customer Claim Letter and on separate page write Axel an e-mail explaining the change you made in the letter and why you change or revise the letter. For more detail instruction read the second page (Onward & upward outfitters……. for his review) in the attachment below.
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