Advanced Topics In Information Technology Systems And Management(QUIZ)

Advanced Topics In Information Technology Systems And Management(QUIZ)

1)

Which of the following is not a reason why managers and information workers may be constrained by data?

0.92 Points

data are incomplete

data are stored in a data warehouse

data are out of context

data are so overwhelming that they require too much time to analyze

Saved

2)

________ is data that has been processed, organized, or put into context so that it has meaning and value to the person receiving it.

0.92 Points

Information

A report

Knowledge

A transaction

3)

A system refers to a set of components that work together (hopefully). The point of an information system is to make sense out all the confusing data in the environment and put the data into some kind of order.

0.92 Points

True

False

Saved

4)

An information system designed without an understanding of the company’s culture and politics is likely to be unpopular, perhaps forcing employees to drastically deviate from their previous routines.

0.92 Points

True

False

Saved

5)

________ is a series of processes in which an organization selects and arranges its businesses or services to keep the organization viable even when unexpected events disrupt its businesses, markets, products, or services.

0.92 Points

Strategic planning

SWOT

Value proposition

Threat analysis

Saved

6)

All organizations are composed of individual routines and behaviors, a collection of which make up a business process. New information system applications require that individual routines and business processes change to achieve high levels of organizational performance.

0.92 Points

True

False

Saved

7)

________ consists of powerful software tools to discover and extract knowledge from text documents.

0.92 Points

Document mining

Master data management

Knowledge mining

Text mining

Saved

8)

_______ are valuable to businesses because they can connect, communicate, collaborate, and do commerce on-demand, in real-time, and at a distance.

0.92 Points

Interactivity applications

Podcasts

Multimedia networks

Broadband infrastructures

Saved

9)

A negative ethical impact of mobile marketing efforts is that they can be ________.

0.92 Points

invasive

expensive

pervasive

innovative

Saved

10)

Environmental scanning involves searching for and determining external changes that may require an organizational response. The current economic climate represents an example of external change that requires sweeping organizational responses to ensure survival.

0.97 Points

True

False

Saved

11)

The value of an information system is determined by the relationships among ISs, people, and business processes—which are influenced strongly by:

0.97 Points

fast, accurate communication and collaboration.

huge amounts of information that is accessible via networks.

automation of decision making

organizational culture..

Saved

12)

An information system designed without an understanding of the company’s culture and politics is likely to be unpopular, perhaps forcing employees to drastically deviate from their previous routines.

0.97 Points

True

False

Saved

13)

Deciding which new products to develop or which new markets to enter are examples of ________ decisions because they depend on human intelligence, knowledge, and/or experience.

0.97 Points

semistructured

routine

structured

unstructured

Saved

14)

Netflix and Amazon are two sites that have a high degree of customer intimacy and serves customers exceptionally well.

0.97 Points

True

False

15)

DSS can rely on either analytical models or large databases to provide valuable information. Specific vessels or aircraft could be sent to particular destinations to maximize profit, the optimal loading pattern for cargo or passengers, and the optimal rate at which vessels or aircraft should travel to maximize efficiency while still meeting schedules.

0.97 Points

True

False

16)

Information is an ordered set of data that you can understand and act on. Interested parties can get a sense of raw data that will show them current values and daily trends, like is the market up or down, and they could act on such information.

0.97 Points

True

False

Saved

17)

A number of factors are leading to a growing emphasis on collaboration in firms. Work is changing, requiring more cooperation and coordination. Professions play a larger role in firms than before, and this often requires more consultation among experts. Organizations are flatter, with many more decisions made far down in the hierarchy. Organizations are more far flung around the globe, in multiple locations. There’s an emphasis on finding and sharing ideas, which requires collaboration.

0.97 Points

True

False

Saved

18)

________ consists of data that have been processed, organized, and put into context to be meaningful, and to convey understanding, experience, accumulated learning, and expertise.

0.97 Points

Information

Knowledge

Wisdom

A transaction

19)

A hierarchy of data that is used to store information in a database, progressing from the database as the top-level holder of information down through the field, stores information about an entity’s attribute.

0.97 Points

False

True

Saved

20)

The singularity of enterprise systems (one system) that integrates information flows from a variety of sources and serves a wide variety of groups and purposes in the firm, and means there is a difference between enterprise applications and enterprise systems.

0.97 Points

True

False

Saved

21)

Time shifting, and space shifting are connected to globalization, and a digital firm is more likely to benefit from globalization than a traditional firm, because space shifting, digital firms are ideally suited for global operations which take place in remote locations and very different time zones.

0.97 Points

True

False

Saved

22)

E-commerce is basically about establishing a “territory”: defining and designing a site to reach an audience with a common interest or characteristic. Visitors are demanding one-of-a-kind experiences responsive to their needs and interests. Whatever your product or service, define the niche market(s) to be penetrated online with specialized offerings.

0.97 Points

True

False

Saved

23)

The Sarbanes-Oxley Act (2002) requires that public firms keep all data, including e-mail, on record for 5 years. The Dodd-Frank Act (2010) requires financial services firms to develop extensive new compliance reports. Information systems would be useful toward meeting the standards imposed by these new federal statutes. These laws help companies survive due to unwillingness or inability to update their information systems.

0.97 Points

True

False

24)

Digital e-commerce development is necessary in order to gain more revenues while spending less, to be more efficient. The key is to have continuous development, without it, an Internet business quickly loses all the success gained. Information changes every day, and there is no time to wait.

0.97 Points

True

False

Saved

25)

The following are additional components one might expect to find in the network of a large company that has many locations and thousands of employees: Hundreds of local area networks (LANs) linked to firm-wide corporate network; Various powerful servers: Website, corporate intranet, extranet, Backend systems; Mobile wireless LANs (Wi-Fi networks); Videoconferencing system; Telephone network, wireless cell phones.

0.97 Points

True

False

Saved

26)

An issue dealing with quality of life might be: what values should be preserved in an information and knowledge based society. An issue dealing with system quality might be: what standards of data and system quality should we demand to protect individual rights and the safety of society.

0.97 Points

True

False

Saved

27)

The complex two-way relationship between Organizations and Information Technology is mediated by many factors, not the least of which are the decisions made, or not made, by managers. Other factors mediating the relationship include the organizational culture, structure, politics, business processes, and environment.

0.97 Points

True

False

28)

Property rights guaranteed by trade secrets, copyrights, and patents are strong enough to avoid the theft of intellectual property online.

0.97 Points

True

False

Saved

29)

________ is a visual presentation of critical data, such as the results of a report or analysis, to more quickly understand data.

0.97 Points

dashboard

GUI

touch screen

KPI

Saved

30)

It is important to consider both Technical and Behavioral definitions of what an organization is rather than exclusively use one at the expense of the other, they are complementary.

0.97 Points

True

False

31)

Enterprise resource planning (ERP) systems include the following except:

0.97 Points

Varied organizational systems and facilitates that are error-free transactions and production.

Information entered in one process is immediately available for other processes.

Collects data from many divisions of firm for use in nearly all of firm’s internal business activities.

Suite of integrated software modules and a common central database.

Saved

32)

ESS rely on accurate inputs from a firm’s MIS and DSS to provide useful information to executives. If they are isolated from one another, it is a kind of organizational dysfunction, probably inherited from the past.

0.97 Points

True

False

Saved

33)

ESS rely on accurate inputs from a firm’s ESS, MIS and DSS to provide useful information to executives. If they are isolated from one another, it is a kind of organizational dysfunction, probably inherited from the past.

0.97 Points

True

False

34)

Ethical dilemmas include companies trying to use new systems to reduce the size of their workforce, such as telephone companies using automated systems to reduce the need for human operators. In cases like these, right and wrong are not clearly defined, but instead, contrasting values are at odds with one another; given companies value productivity, employees value their work.

0.97 Points

True

False

Saved

35)

Facebook’s rapid growth and its ranking as number one is an interesting and informative business case because:

0.97 Points

it shows the power of IT to disrupt the status quo and transform industries.

it is a public company with an immensely-profitable business model.

it has positioned itself solely as a social network.

all of the above

Saved

36)

Management information systems is a specific category of information systems for middle management. It has the same name, but a very different meaning, in other words, management information systems involves looking at all the systems used in business.

0.97 Points

True

False

Saved

37)

Another business intelligence tool driven by databases, data mining. Data mining provides insights into data that cannot be discovered through Online Analytical Processing (OLAP), by inferring rules from patterns in data.

0.97 Points

False

True

Saved

38)

NORA (Nonobvious Relationship Awareness) technology can take information about people from disparate sources and find obscure, nonobvious relationships. It might discover, for example, that an applicant for a job at a casino shares a telephone number with a known criminal and issue an alert to the hiring manager.

0.97 Points

True

False

Saved

39)

New federal security and accounting laws that require companies to store e-mail for 5 years have spurred the growth of digital information, which is increasing at a rate of 5 exabytes annually.

0.97 Points

True

False

Saved

40)

The use of Internet technology has transformed and continues to transform businesses and business activity. E-business refers to the use of the Internet and networking to enable all parts of the business, whereas e-commerce refers to just that part of business that involves selling goods and services over the Internet.

0.97 Points

True

False

Saved

41)

Innovation leads to profitable growth if that innovation:

0.97 Points

generates new profit pools.

increases demand for products and services.

attracts new competitors.

Both a and b

Saved

42)

Which of the following is a characteristic of competitive advantage?

0.97 Points

It provides a big strategic payoff.

It is short-lived if competitors quickly duplicate it.

It is a long lasting edge over competitors if based on IT.

It requires the use of social media and networks.

Saved

43)

Environments shape what organizations can do, but organizations can influence their environments and decide to change environments altogether. Information technology plays a critical role in helping organizations perceive environmental change and in helping organizations act on their environment.

0.97 Points

True

False

Saved

44)

An unnormalized relation contains repeating groups. For example, there can be many parts and suppliers for each order. There is only a one-to-one correspondence between Order_Number and Order_Date. In other words, an order can include more than one part, and it may be that several parts are supplied by the same supplier.

0.97 Points

False

True

Saved

45)

A successful information system is like a completed “house”, computers and software represent only the tools and materials used to build the house. Tools and materials don’t just suddenly become a completed house, outside (human) input is required. Systems need to be designed to fit the firms and the humans who work with the systems.

0.97 Points

True

False

Saved

46)

CRM systems examine customers from a multifaceted perspective. These systems use a set of integrated applications to address all aspects of the customer relationship, including customer service, sales, marketing and profits.

0.97 Points

False

True

47)

Implementing new infrastructure requires significant changes in business processes and procedures, training and education, and software integration. This is a task that firms struggle to achieve on their own, which drives the need for these services.

0.97 Points

True

False

Saved

48)

Concern about environmental damage and reducing a company’s carbon and energy footprints on the planet has triggered efforts for ________.

0.97 Points

RFID

green IT

EPA

data centers

Saved

49)

Decision support systems are ________ that support unstructured and semi-structured decision making.

0.97 Points

interactive applications

reporting applications

operations support systems

process control systems

50)

Environmental projections involves searching for and determining external changes that may require an organizational response. The current economic climate represents an example of external change that requires sweeping organizational responses to ensure survival.

0.97 Points

True

False

51)

If your company lacks a robust mobile commerce platform it can recover over the next several years if it is competitive with mobile-accessible services such as delivery status and click-to-call product information.

0.97 Points

True

False

Saved

52)

A number of factors are leading to a growing emphasis on collaboration in firms. Work is changing, requiring more cooperation and coordination. Professions play a larger role in firms than before, and this often requires more consultation among experts. Organizations are flatter, with many more decisions made far down in the hierarchy. Organizations are more far flung around the globe, in multiple locations. There’s an emphasis on finding and sharing ideas, which requires collaboration.

0.97 Points

True

False

53)

DSS can rely on either analytical models or large databases to provide valuable information. Specific vessels or aircraft could be sent to particular destinations to maximize profit, the optimal loading pattern for cargo or passengers, and the optimal rate at which vessels or aircraft should travel to maximize efficiency while still meeting schedules.

0.97 Points

True

False

Saved

54)

The Internet backbone connects to regional networks, which in turn provide access to Internet service providers, large firms, and government institutions. Network access points (NAPs) and metropolitan area exchanges (MAEs) are hubs where the backbone intersects regional and local networks and where backbone owners connect with one another.

0.97 Points

False

True

55)

Information systems or their absence have been related to the recent financial crisis in the United States, the investment banks that have suffered heavy losses, and individuals who were able to defraud investors of millions.

0.97 Points

True

False

Saved

56)

In Porter’s competitive forces model, the strategic position of the firm and its strategies are determined not only by competition with its traditional direct competitors but also by four other forces in the industry’s environment: new market entrants, substitute products, customers, and suppliers.

0.97 Points

True

False

57)

A system refers to a set of components that work together (hopefully). The point of an information system is to make sense out all the confusing data in the environment and put the data into some kind of order.

0.97 Points

True

False

Saved

58)

Nanotubes are tiny tubes about 10,000 times thinner than a human hair. They consist of rolled-up sheets of carbon hexagons and have potential use as minuscule wires or in ultrasmall electronic devices and are very powerful conductors of electrical current. In effect, Nanotechnology is used to create transistors of the tiny size previously mentioned.

0.97 Points

True

False

59)

The enterprise Internet graphic represents several individual networks linked together into an enterprise-wide network. The cloud computing graph represents several types of technology that are capable of connecting to the Internet and accessing applications and services through a cloud.

0.97 Points

True

False

60)

Which of the following best describes RFID implementation?

0.97 Points

RFID implementations are used only to track products and pallets.

RFID systems are frequently implemented as stand-alone systems.

RFID implementation has been rapid and widespread for security reasons.

RFID implementation has been slow due to costs, privacy, and security concerns.

61)

Critical business processes are those that improve employee performance and ________.

0.97 Points

strategic planning

commodities

profit margins

business models

62)

Which of the following statements about virtualization is false?

0.97 Points

Virtualization is often a key part of an enterprise’s disaster recovery plan.

Virtualization separates business applications and data from hardware resources to pool hardware resources.

Virtualization is primarily about cost-cutting.

Virtualization increases the flexibility of IT assets, allowing companies to consolidate IT infrastructure.

Saved

63)

Internet platforms are yet another area where Microsoft is featured prominently. The trend since the late 1990s has been to reduce the number of servers by increasing their size and power. Dell, HP/Compaq, and IBM have been the beneficiaries of this trend. Multi-core processors and blade servers are two ways in which server power can be radically increased without increasing the footprint or the power requirements.

0.97 Points

True

False

Saved

64)

Inefficiencies in a supply chain (parts shortages, underutilized plant capacity, excessive finished goods inventory, high transportation costs) can information can result in a just-in-time strategy.

0.97 Points

False

True

65)

________ are shaking-up or disrupting the ways companies do business, the jobs of managers and workers, the design of business processes, and the structure of markets.

3.68 Points

IT innovations

Wireless networks

Social media

Social networks

Saved

66)

________ is a structured approach for capturing, storing, processing, integrating, distributing, securing, and archiving data effectively throughout their life cycle.

0.92 Points

Data mining

Metadata

Data management

Data visualization

Saved

67)

A computer system organizes data into a hierarchy that begins with ________, which are the smallest unit of data a computer can process.

0.92 Points

attributes

fields

bytes

bits

Saved

68)

Records can be arranged in several ways on a storage medium. The arrangement of records determines:

0.92 Points

the storage media used for storage.

how individual records can be accessed.

how individual records can be accessed and how long it takes to access them.

how long it takes to access records.

Saved

69)

________ programs can provide access to all organizational data and overcome many of the problems associated with data file environments.

0.92 Points

Business record

Database management

ISAM

Sequential data

70)

Disadvantages of centralized databases are all of the following except:

0.92 Points

they are vulnerable to a single point of failure.

when users are widely dispersed and need data manipulations, they can experience transmission delays.

when the centralized database computer fails to function properly, all users are affected.

much more expensive to set up and maintain than a distributed database.

71)

An advantage of ________ is that they provide the response speed of localized files without the need to replicate all changes in multiple locations.

0.92 Points

replicated databases

partitioned databases

file systems

centralized databases

72)

Database management systems range in size and capabilities from the simple ________ to full-featured ________ solutions.

0.92 Points

Microsoft Access; Oracle

Oracle; DB2

Microsoft Excel; Microsoft Access

LANs; DB2

Saved

73)

The main difference between a database and data warehouse is that:

0.92 Points

databases are designed and optimized to store data, whereas data warehouses are designed and optimized to respond to analysis questions that are critical for a business.

databases are designed and optimized to analyze data, whereas data warehouses are designed and optimized to store data for sharing.

databases are designed to detect trends in the data, whereas data warehouses are designed to support supply chains.

databases are designed to support traditional commerce, whereas data warehouses are designed to support e-commerce.

Saved

74)

________ for banking and debit cards are designed to ensure that every transaction gets recorded and processed online and in real-time.

0.92 Points

File systems

Database systems

OLAP systems

Data warehouses

Saved

75)

Data warehouses are designed as ________ systems, meaning that the data can be queried and analyzed much more efficiently than online databases.

0.92 Points

online transaction processing (OLTP)

online analytical processing (OLAP)

real-time transaction

ETL

Saved

76)

Connectivity and mobility are ________ issues.

0.92 Points

network

4G

Wi-Fi

social media

Saved

77)

Why did the New Mexico Department of Transportation start offering passengers free public 4G WiMAX Internet to make public transportation more attractive to commuters?

0.92 Points

To assist with New Mexico’s goal to become a high-tech state.

To reduce the population’s dependence on gasoline.

To improve traffic congestion conditions.

To reduce pollution and smog conditions along the main traffic corridor in the state.

Saved

78)

Networks transmit ________, which carry voice or data between a sender and a receiver.

0.92 Points

signals

routers

nodes

switches

Saved

79)

________ was created by the U.S. Department of Defense to ensure data integrity and maintain communications in the event of catastrophic war.

0.92 Points

Bandwidth

Protocol

TCP/IP

Broadband

Saved

80)

What is significant about 4G networks is that they do not have a ________, which both 2G and 3G networks do have.

0.92 Points

circuit-switched subsystem

WiMAX standard

packet-switched IP system

GSM-based LTE subsystem

Saved

81)

An enterprise’s network capability depends on all of the following except:

0.92 Points

open culture.

upgrades.

bandwidth.

proper planning.

Saved

82)

A service level agreement (SLA) is a legal written contract between a vendor and client in which the vendor guarantees ________.

0.92 Points

a minimal level of service

free upgrades for the length of the contract

a maximum service charge

no defects and/or no risk

83)

Effective e-business models and competitive strategies are developed by ________.

0.92 Points

vendors and service providers

senior marketing managers

managers from various functional areas, including marketing, IT, operations, logistics, and accounting

Web site designers

Saved

84)

Over 85 percent of e-commerce dollar volume is ________ commerce.

0.92 Points

G2B

B2C

G2G

B2B

Saved

85)

Priceline.com is an example of ________ commerce because the customer names a product or service and the desired price, and then Priceline tries to find a supplier to fulfill that need.

0.92 Points

business-to-consumers

consumers-to-business

mobile

business-to-business

Saved

86)

A benefit of hosting an e-commerce Web site on a third-party’s server is ________, which is being able to add-on additional capacity incrementally, quickly, and as needed.

0.92 Points

accuracy

maintenance

security

scalability

87)

Which of the following is not a characteristic of competitive innovation?

0.92 Points

No competitive innovation remains unique for long.

Leading companies are always looking for next-generation capabilities to develop new competitive advantage.

Most innovations cannot be duplicated by other companies.

A current approach is to integrate social networks.

Saved

88)

In the e-commerce business model ________, a vendor asks its partners to place logos or banner ads on their sites. If customers click the logo, go to vendor’s site, and buy; then the vendor pays a commission to partners.

0.92 Points

relationship marketing

B2B commerce

affiliate marketing

viral marketing

Saved

89)

When managers are planning and managing their online business, they should do all of the following except ___.

0.92 Points

make data-driven, fact-based plans

identify all key assumptions in the marketing plan

monitor progress to identify when adjustments are needed, and then be agile enough to respond

build the marketing plan around the products, rather than on customer

Saved

90)

________ systems using reverse auctions are often mandatory to ensure the best price and quality for government procurement of goods and services.

0.92 Points

Cloud computing

Maverick buying

Spot sourcing

Electronic tendering

Saved

91)

One of the major e-commerce services is ________, which consists of technology consultants, system developers, integrators, hosting, security, wireless, and networks.

0.92 Points

e-process

e-infrastructure

e-markets

e-content

92)

The legal and ethical issues related to e-commerce include all of the following except:

0.92 Points

Web tracking

PCI

fraud

privacy

93)

The online explosion has given today’s consumers less control over where and how they interact with a business or a brand through a mix of online channels and media.

0.92 Points

True

False

94)

Hosting an e-business Web site on a third-party’s server is done if the company lacks infrastructure to host it themselves, does not have the IT expertise to manage it, or needs scalability.

0.92 Points

True

False

 

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