Cultural, social or economic factors that influence their care, decision making, and interation with the healthcare team

 

  • Acknowledge      that you are understanding the patients desires and concerns by      summarizing and stating them back to the patient and verifying that you      both are on the same page.
  • Discuss      medical information in language that patients can understand

For example: If a patient has a fourth grade reading level do not use every big word and medical term possible when discussing medical information

Show that you care:

  • Ask      patients if they have any questions or concerns
  • Take      the time to listen to any questions or concerns that the patient may have
  • Show      empathy and acknowledge their issues
  • Address      their issues and keep them informed on actions being taken

Involve patients in their care:

  • Give      patients choices whenever possible
  • Take      their preferences into consideration and formulate a plan together
  • Be      knowledgable and considerate of the cultural, social or economic factors      that influence their care, decision making, and interation with the      healthcare team

 

 

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