Analyze the challenges of implementing the concept of business total quality management within a government agency, and then briefly describe the top five recurring challenges
Assume the role of a strategic planner who wishes to implement the total quality concept within an organization.
As a strategic planner for a public governmental organization implementing a quality management plan of action, compose an assessment that addresses the following points:
- Analyze the challenges of implementing the concept of business total quality management within a government agency, and then briefly describe the top five recurring challenges.
- Examine the differences and similarities between business and government agencies.
- Predict why specific approaches and concepts that may work in one agency may not work in another agency. Provide examples to justify your position.
- Recommend processes to instill a culture of quality management within an organization.
Support your paper with a minimum of six scholarly resources. In addition to these specified resources, other appropriate scholarly resources, including older articles, may be included.
Length: 11 FULL pages, not including title and reference pages
Your paper should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards.
Mandatory Scholarly Resources Attached in Zip Folder.
The following rubric applies to the grading for this Signature Assignment.