Resolving Work Conflict

For this assignment, you will identify a workplace conflict that you are now experiencing. Address the following in a paper:

  • Provide a brief description of the conflict. (Note that you should strive to be as unbiased as possible in this description; consider yourself a video camera recording the situation.)
  • Consider how cultural norms may be impacting the conflict.
  • Discuss the impact that the conflict has on leadership’s decision making.
  • Describe specific techniques that are most useful in reducing or overcoming the particular problem behavior. (Note that you should use specific terms and concepts presented in the module.)
  • Present a summary of leadership de-escalation strategies that provide oversight for the conflict and turn the challenge into an opportunity.
  • Postulate the potential negative and positive impacts that your techniques may have on resolving the conflict.

Assignment Requirements:

  • Your paper should be 4-5 pages in length, not counting the required title and references pages.
  • Format your paper according to theCSU-Global Guide to Writing & APA (Links to an external site.)Links to an external site..
  • Cite a minimum of four scholarly sources to support your positions, claims, and observations, in addition to the textbook, three of which should be academic, peer-reviewed sources.  (You may not use the required and recommended readings for this course.)

Be sure to review the Critical Thinking Assignment rubric in the Module 6 folder for details regarding grading standards.

Assignment Requirements:

  • Your paper should be 4-5 pages in length, not counting the required title and references pages
  • Please include topics & subtopics / introduction and conclusion required.
  • Format your paper according to the CSU-Global Guide to Writing & APA (Links to an external site.)Links to an external site..
  • Cite a minimum of four scholarly sources to support your positions, claims, and observations, in addition to the textbook, three of which should be academic, peer-reviewed sources. (You may not use the required and recommended readings for this course.)  
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