Lean Initiatives and Growth at Orlando Metering Company

Case study 5

Lean Initiatives and Growth at Orlando Metering Company (page 591).

After reading the case, answer the following questions:

1.     Why was employee morale low?

2.     Why does culture have to fit the organizational design? 

3.     What structural change did Ed implement?

4.     What should Ed do to reduce turnover and absenteeism?

Case Study 6

Costco: Join the Club (page 605).

After reading the case, answer the following questions:

1.     Describe the culture at Costco.

2.     How does Costco motivate it employees?

3.     What environmental issues does Costco face?

4.     How is Costco a socially responsible company?

Case study 7

Cisco Systems: Evolution of Structure (page 612).

After reading the case, answer the following questions:

1.     Discuss the organizational structure at Cisco Systems.

2.     What design changes were needed?

3.     How did globalization affect Cisco’s structure?

4.     How has Cisco’s structure continued to evolve?

Case Study 8

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