Management: A practical introduction

8 substantive post- 150 words each


Kinicki, A., & Williams, B. K. (2016). Management: A practical introduction (7 ed.). New York, NY: McGraw Hill Education.Chapter 16

discussion starter. Limit your response to 150 to 300 words, demonstrate understanding of and cite the required readings or other credible sources that you apply, and look for opportunities to engage with and learn from others.

#1Scenario: Measuring Performance

In addition to reviewing the course materials, watch the Harvard Business Reviewvideo “The Explainer: The Balanced Scorecard” and then answer the following questions:

  1. What are barriers to effective measurement that can complicate the control process? Why do you think not all firms are measurement-managed?
  2. Considering your company (or a previous one), develop goals and metrics that the organization could use in applying the balanced scorecard technique.
  3. Using “The Explainer: The Balanced Scorecard” and the chapter readings as your foundation, what are your recommendations for improving performance at work (or your performance here at school)?


Barr, S. (2015). Convince executives to measure performance[Video]. The HBR Channel. Retrieved from

Gino, F. (Director). (2013). Measure employee productivity accurately[Video]. The HBR Channel. Retrieved from

Kaplan, R. S., & Norton, D. P. (2014). The explainer: The balanced scorecard[Video]. The HBR Channel. Retrieved from

Kinicki, A., & Williams, B. K. (2016). Management: A practical introduction(7th ed.). New York, NY: McGraw Hill Education.

#2Scenario 2: One standard corporation’s use to evaluate their performance against their competitors is the set of rankings developed by Fortune magazine. These include the Fortune 500, the 100 Best Companies to Work For, and other lists. The public also uses these rankings to decide to what companies they should give their business; however, should they? Is there an intrinsic value in these rankings, or are they subjective? Should a business set a specific ranking on a list like this as a standard to be met? Support your assertions.

#3Scenario  wanted to make sure you are aware of some of the different performance evaluation tools we can use to perform quality assurance. Here is a list of some quality decision-making tools available for your use. You may have already used some of these in the past. While imperfect in their own ways, these tools can help tremendously in quieting the chaos, surveying the available