Organization Behavior

Organization Behavior

Reflection and Discussion

Chapter 3:  Attitudes and Job Satisfaction

Learning Objectives:

Contrast the three components of an attitude.

Summarize the relationship between attitudes and behavior.

Compare the major job attitudes.

Identify the two approaches for measuring job satisfaction.

Summarize the main causes of job satisfaction.

Identify three outcomes of job satisfaction.

Identify four employee responses to dissatisfaction.

Reflect on the assigned readings for the week. Identify what you thought was the most important concept(s), method(s), term(s), and/or any other thing that you felt was worthy of your understanding.

Also, provide a graduate-level response to each of the following questions:

 Elisa is upset with her supervisor because she was denied her requested vacation days, which were given to another worker. She is experiencing a very low level of job satisfaction, but cannot afford to quit her job. Describe three negative, passive responses that Elisa might take due to her dissatisfaction. Imagine that her manager actively catches her in a manifestation of workplace deviance. Predict the outcome of Elisa’s behavior.

 Problem Set #3

1. You have been hired as the manager of a casual dining restaurant. After a few days on the job, you notice that one server, Graham, seems to be unhappy and his attitude might be spreading. Please articulate what plan of action you would take to address Graham’s attitude. What is the reasoning for your actions?

The assignment is to answer the question provided above in essay form. This is to be in narrative form. Bullet points should not to be used. The paper should be at least 1.5 – 2 pages in length, Times New Roman 12-pt font, double-spaced, 1 inch margins and utilizing at least one outside scholarly or professional source related to organizational behavior. This does not mean blogs or websites. This source should be a published article in a scholarly journal. This source should provide substance and not just be mentioned briefly to fulfill this criteria. The textbook should also be utilized. Do not use quotes. Do not insert excess line spacing. APA formatting and citation should be used.

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