Expected length: Five-minute presentation (Figure about 8 slides total, depending upon how much explanation will accompany each slide.) Each slide must include notes on what presenters would discuss when displaying….
Define and explain the most appropriate leadership style for a leader to be effective in this situation?
Case Study Topic and Background Laura is the associate director of a non-profit agency that provides assistance to children and families. She is the head of a department that focuses on evaluating the skill-building programs the agency provides to families. She reports directly to the agency leadership. The agency has been cautious in hiring this year because of increased competition for federal grant funding. However, they have
also suffered high staff turnover. Two directors, three key research staff, and one staff person from the finance department have left.
Laura has a demanding schedule that requires frequent travel; however, she supervises two managers who in turn are responsible for five staff members each. Both managers have been appointed within the last six months.
Manager 1: Kelly has a specific background in research. She manages staff who provide research support to another department that delivers behavioural health services to youth. Kelly supports her staff and is very organized; however, she often takes a very black and white view of issues. Upper level leadership values Kelly’s latest research on the therapeutic division’s services. Kelly is very motivated and driven and expects the same from her staff.
Manager 2: Linda has a strong background in social science research and
evaluation. She manages staff that work on different projects within the agency.
She is known as a problem solver and is extremely supportive of her staff. She is very organized and has a wealth of experience in evaluation of family services.
Linda is very capable and can sometimes take on too much.
The managers are sensing that staff are becoming overworked as everyone takes on increased responsibilities due to high staff turnover. Staff have also mentioned that Laura’s “glass half-empty” conversation style leaves them feeling dejected. In addition, Laura has not shared budgets with her managers, so they are having difficulty appropriately allocating work to staff. Laura said she has not received enough information from the finance department to complete the budgets. The finance department said they have sent her all the information they have available.
As staff become distressed, the managers are becoming frustrated. They feel like they are unable to advocate for their staff or solve problems without key information like the departmental budget Case Study Question
In your case study analysis apply management theories and
concepts studied in this course to address the follow questions:
• Explain ways in which Laura can most effectively use both
management and leadership skills in her role as associate
director in this situation?
- Explain what combination of the two do you think would
work best in this setting?
• Define and explain the most appropriate leadership style for
a leader to be effective in this situation?
• Develop and explain strategies for; Laura to improve her
leadership skills; and for the managers to improve their
• Develop steps that could be taken to build staff confidence?
Explain the steps you have included and why they are
important for building staff confidence in this situation.
You are required to include research to support your work. This
should be from various credible and current sources that are
relevant to the topics. This may include; personnel, newspapers,
magazines, journal articles, textbooks, internet, media, general
stakeholders. Be sure to reference your sources, recommended Five
Construct your recommendations from the theories, concepts,
research and subsequent findings that you presented in the body of
your case study