Organizational Change & Leadership from a Systems Perspective
The characteristics that best describe our dream human service organization; Amelia’s House, a support driven facility created to provide ongoing emotional support as survivors of homicide go through the journey of grief while enduring the aftermath of handling losing a child, family member, or loved one to violence or homicide, include the consideration of many different aspects of developing a system based human service organization. One of the initial characteristics for consideration starts with deciding on the most beneficial leadership style for the organization. A leader must also exemplify certain skills, traits, and possess experience. In my opinion the contingency theories of leadership portraying transactional and transformational leadership style best suits our dream human service organization. This decision includes recognizing the consideration of possible deterrents that may have the opportunity to harbor and jeopardize the organization. These deterrents include such factors as awareness of environmental factors, the ability of recognizing any conflict within the organization, and knowing how to resolve such conflict. Other Characteristics taken into consideration include the qualities and abilities of the leadership of the organization to focus on the workforce, thus promoting a sense of empowerment within the organizations staff and members served. The characteristic of a systems perspective offers encouragement as a force that bonds and stimulates each element of human service management. The dream human service organization must contain six key elements that work together effectively. A final important characteristic our dream human service organization must portray is effective leadership in the conceptual framework for human service management.
The traits and characteristic of a leader of a human service organization include, in direct reference to characteristics referring to “the combination of knowledge, skills, traits, and attributes that collectively enable someone to perform a given job ( Lewis, J. A., Lewis, M. D., & Packard, T. R. (2012). Examples of the leader’s traits , significant only when relevant to a specific situation, includes: intelligence; self-confidence; determination; initiative; persistence; dominance; integrity; social ability; a high energy level; the ability to tolerate stress; confidence; exemplify ethics and morals. When dealing with a dream organization created to serve a grieving population, these traits are imperative to meet the needs of the members.
The salient managerial subsystems of conceptual framework in a human service organization include: planning, which involves developing visions, setting goals, objectives for the future, as well as selecting program models; designing ,which involves structuring and coordinating the work that needs to be done to carry out plans; developing human resources to mobilize the people needed to make the program work; enhancing productivity; supervising; heightening the skills and motivation of service providers; managing finances; the planned use of financial resources to reach goals; controlling expenses; monitoring; tracking standards set at the planning stages. This gives management the ability to use the results of this information as the basis for change.
Leadership is the forefront of conceptual framework for human service management. It works with employees to formulate a vision, manage the outside environment, and oversees the organizational processes. Leadership links elements of the system together, leadership creates a supportive organizational culture, and leadership manages change.
In conclusion, the type of leadership chosen to oversee a human service organization must be well thought out in order to be successful in meeting the needs of staff and members. A good leader will handle factors in the outside environments, as well as, preparing and managing the staff to avoid situations that may be detrimental to the progression and success of the organization. A successful leader will also bring together and energize each element and function of a human service organization with planning, designing, developing human resources, supervising, managing finances, monitoring, and evaluating are all factors of the conceptual framework of creating a human service organization and recognizing the need for change for the betterment of an organization.
Lewis, J. A., Lewis, M. D. , & Packard, T. R. (2012). Management of human service programs (5th ed.). Belmont, CA: Brooks/Cole.