Cultural Sensitivity


3065.2.1 : Communication Process

The graduate applies effective communication techniques and principles to business environments.

3065.2.2 : Business Writing

The graduate applies the principles of business writing skills to business environments.


Today’s digital business environment is global, fast paced, and highly competitive, and you will likely be tasked with communicating across various platforms and with a variety of different cultures. As a business professional, it is important that you are able to effectively communicate cross-culturally in a professional manner. In this task you will demonstrate your knowledge of communicating as a business professional.


Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. The originality report that is provided when you submit your task can be used as a guide.


You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.


Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc., unless specified in the task requirements. All other submissions must be file types that are uploaded and submitted as attachments (e.g., .docx, .pdf, .ppt).

A.  Write an essay (suggested length of 1–2 pages) explaining the importance of incorporating cultural sensitivity when interacting with international clients.

B.  Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.

C.  Demonstrate professional communication in the content and presentation of your submission.

File Restrictions

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