About Us

Yes. Custom University Papers is operated by Kendaall Enterprise, Inc., a corporation registered in Delaware, USA, with a business address at 651 North Broad Street, Middletown, DE 19709. The service has been operating since 2015. All payments process through PCI DSS-compliant gateways. All writer credentials are verified before hiring. Every order is backed by documented revision and refund policies written in plain English.

If you want to verify legitimacy before ordering, contact support via WhatsApp (+1 385-605-1963) or email (support@customuniversitypapers.com). Our team is available 24/7 and will answer specific questions about the company, the process, and the policies without requiring you to place an order first.

Custom University Papers is owned and operated by Kendaall Enterprise, Inc., a Delaware-registered corporation. The registered business address is 651 North Broad Street, Middletown, Delaware 19709, United States. When you place an order, the billing descriptor on your bank or credit card statement will show “Kendaall Enterprise, Inc.” — not an anonymised or third-party label.

The company has been operating since 2015. It is not a newly formed entity with no track record, and it is not operated anonymously. These are verifiable facts, not assertions.

Every writer applicant must submit academic degree certificates, university transcripts, and institutional verification documents — not self-reported claims. Once submitted, credentials are reviewed by our QA team and cross-referenced where possible with institutional records. Writers who cannot provide verifiable documentation are declined at this stage.

Credential verification is followed by subject-specific knowledge tests assessed at postgraduate level, and a supervised trial assignment reviewed by a QA team member. Fewer than 3% of applicants complete all stages and are accepted. Writers who pass are monitored continuously — satisfaction scores below our internal threshold trigger review and removal from active order assignment.

Ordering model papers for reference, research guidance, or to study academic structure is legal in every country where we operate. There is no law in the US, UK, Canada, Australia, or the vast majority of other countries that prohibits purchasing writing assistance. The legal question and the academic integrity question are separate issues.

Institutionally, policies vary by university and program. Students are responsible for understanding and complying with their specific institution’s rules. Custom University Papers does not endorse submitting our work as your own original assignment — our service is built for students who use our papers as learning resources. We describe this clearly because we operate transparently, not defensively.

All data transmitted to and from our platform is protected by 256-bit SSL encryption — the same standard used by banks and major e-commerce platforms. We do not store credit card information on our servers. All payments are processed through PCI DSS-compliant third-party gateways.

Your personal details — name, email, institution, and order specifics — are never shared with third parties, sold to advertisers, or disclosed to anyone outside our operational team. All writers sign NDAs as a condition of joining the platform. You can request deletion of all your personal data from our systems at any time, and the deletion is confirmed in writing within 48 hours.

On a freelance platform, you do the vetting yourself — credentials are self-reported, quality standards vary by individual contractor, revisions are negotiated per gig, and there is no centralised QA process between you and the person writing your paper. The platform is a marketplace, not a service.

Custom University Papers is a managed service. We vet writers before you ever interact with them. We conduct a quality review of every paper before it reaches you. We run Turnitin and AI-detection scans as standard. We provide unlimited free revisions for 14 days. We have a documented money-back policy. And we have a 24/7 support team available if something isn’t right. The difference is operational accountability — the platform doesn’t guarantee the work, we do.

You communicate directly with your writer through our encrypted in-platform messaging system. No relay through a support agent. You can ask questions about the paper’s direction, share additional materials, request a progress update, or clarify a requirement at any point during the writing process.

Our support team has QA visibility on all messaging threads but does not intercept routine communication. They step in only if an issue is escalated — a deadline risk, a quality concern, or a writer communication problem — and when they do, the escalation is logged in your order record with a documented resolution path.

Custom University Papers has been operating since 2015 — a decade of continuous operation. In that time, the service has supported more than 15,000 students across 100+ countries and delivered more than 50,000 papers across 80+ academic disciplines. The service started with a small network of postgraduate writers and has grown to 500+ active PhD-qualified writers across all major subject areas.

The ten-year operational history is relevant because it means we have real track records for individual writers, real records of how different types of academic feedback have been handled in revision, and real data on which QA steps produce the best outcomes. A service with a decade of operational history is different from one that appeared six months ago — that’s verifiable through review platforms, WHOIS records, and direct contact with the company.

We support all major citation systems: APA 7th Edition, MLA 9th Edition, Chicago/Turabian 17th Edition (both author-date and notes-bibliography variants), Harvard referencing, IEEE, Vancouver, ASA, and CSE. Writers are matched to orders partly on citation system expertise — a writer unfamiliar with the system your institution uses will not be matched to your paper.

If your instructor provides a custom formatting guide or a department-specific style sheet, you can upload it with your order. Our QA team checks formatting compliance against any attached guide as part of the final review stage before delivery — not just against the standard style manual.

Unlimited free revisions for 14 days from the delivery date are the first option. If a section doesn’t match your original brief, submit a revision request through your dashboard with specific instructions. Your writer handles it within 24 hours for targeted changes and 48 to 72 hours for more substantive rewrites. Every revised version is re-scanned through Turnitin and AI-detection before redelivery.

If revisions within the 14-day window cannot bring the paper within the scope of your original brief — and the issue is within our control — you are eligible for a partial or full refund under our documented Refund Policy. The conditions are written clearly. You do not need to argue for eligibility if they are met. Details are at customuniversitypapers.com/refund-policy.