Terms of Service

Terms of Service: Your Agreement with Custom University Papers

This legal agreement outlines the rights, obligations, and responsibilities between Custom University Papers and its users regarding our academic assistance services.

Understanding service rules is essential for secure online interactions. As a student, knowing your rights and responsibilities ensures a transparent experience. Our Terms of Service form this foundational agreement. This guide clarifies service conditions, outlining what you expect from us and what we expect from you. We aim for a clear, equitable relationship, ensuring your journey with us is compliant and productive. Let’s delve into these terms, designed to protect both parties and ensure seamless academic support.

Your Agreement with Custom University Papers

By using our services, you agree to abide by these terms and conditions.

Acceptance of Terms

Your use of Custom University Papers services is conditioned upon your acceptance of these Terms. These Terms apply to all users. By using the Service, you agree to be bound by these Terms.

Eligibility & Account Use

You must be at least 18 or of legal age in your jurisdiction to use our services. You are responsible for your account information and all activities under your account. Notify us promptly of any unauthorized use. Your data is protected under our Privacy Policy.

Service Scope & Order Process

Details on how our services operate from order placement to delivery.

Placing Orders & Instructions

When placing an order, provide clear, accurate, and complete instructions. Ambiguities or missing information may affect paper quality or timely delivery. Clear instructions help us adhere to our Quality Guarantee.

Payment & Pricing

All services must be paid in advance. Our pricing is determined by academic level, urgency, and page count, as detailed on our Pricing and Discounts page. We are committed to transparent pricing with no hidden fees.

Delivery & Acceptance

We aim to deliver papers by the agreed deadline. Upon delivery, review the paper promptly. If no issues are reported within a specified period (e.g., 7 days), the paper is deemed accepted. We uphold our On-Time Delivery Guarantee.

Revisions & Refunds

Our commitment includes free revisions if the delivered paper doesn’t meet original instructions within the stipulated timeframe. For refund conditions, please refer to our Revision Policy and Refund Policy pages.

Intellectual Property & Usage Rights

Understanding ownership and ethical use of the papers we provide.

Ownership of Delivered Content

Upon full payment, you acquire ownership rights to the content. The work becomes yours to use as a model, research aid, or for personal study. Custom University Papers retains no rights to reuse or resell your specific paper.

Prohibited Uses of Service

Our services are for academic assistance and research only. You agree not to submit any delivered paper as your own without proper attribution or use it in any way that violates your institution’s academic integrity policies. Misuse includes direct submission, reselling, or unauthorized distribution. Refer to our Academic Integrity and Plagiarism Policy for guidance.

User Responsibilities & Prohibited Conduct

Your role in maintaining a secure and ethical service environment.

Account Security & Confidentiality

You are solely responsible for safeguarding your account login credentials. Any activity under your account is your responsibility. Report unauthorized access immediately. Your personal data is handled according to our Privacy and Confidentiality policy.

Compliance with Academic Integrity

It remains your responsibility to understand and adhere to your academic institution’s policies on plagiarism and academic honesty. Our services are learning aids, not a means to commit academic fraud. We strongly advise responsible use.

Prohibited Activities

Prohibited activities include, but are not limited to, fraudulent payments, harassment of staff/writers, unauthorized access attempts, or actions disrupting our service integrity. Violation may lead to account termination and legal action.

Disclaimers, Liability & Indemnification

Important legal clarifications regarding our service provision.

Service Disclaimers

We do not guarantee specific grades or academic outcomes. Our service provides assistance and models; your final performance depends on many factors, including your understanding, application, and institution’s assessment criteria. Our work is a learning aid only.

Limitation of Liability

Custom University Papers is not liable for direct, indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, resulting from (i) your use or inability to use the service; (ii) any third-party conduct or content; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content.

Indemnification

You agree to indemnify and hold harmless Custom University Papers and its employees, agents, and affiliates from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from your violation of these Terms of Service or misuse of the Service.

Dispute Resolution & Governing Law

How conflicts are resolved and the legal framework that applies.

Addressing Concerns & Complaints

We encourage you to first contact our customer support team to resolve issues informally. We are committed to finding a fair resolution. Our customer support is available to assist you.

Applicable Law & Jurisdiction

These Terms are governed and construed by the laws of Kenya, without regard to conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts in Kenya to resolve any legal matter arising from the Terms.

Amendments to Terms & Severability

How our policy evolves and the independence of its clauses.

Updates to the Terms

We reserve the right to modify or replace these Terms at any time. For material revisions, we will provide at least 30 days’ notice. By continuing to use our Service after revisions, you agree to be bound by the updated terms.

Severability of Clauses

If any provision of these Terms is held invalid or unenforceable by a court, remaining provisions will remain in effect. These Terms constitute the entire agreement between us regarding our Service, superseding any prior agreements.

Terms of Service: Frequently Asked Questions

Common questions about our terms and your use of our academic services.

What are the terms for using essay writing services? +
Our terms define user eligibility, order placement, payment, intellectual property, and acceptable paper use. They ensure a fair, transparent relationship.
Who owns the copyright of a custom paper? +
Upon full payment, you own the content. Custom University Papers retains no rights to reuse or resell your paper.
Can I resell papers bought from writing services? +
No, reselling papers from our services is prohibited. Papers are for personal use as research aids or learning models, not commercial distribution.
What happens if I violate terms of service for academic help? +
Violating our Terms can lead to account termination, service denial, and potential legal action, depending on severity.
What is the liability of an online essay service? +
Our liability is limited as outlined in our Terms. We are not liable for indirect damages or losses from your service use. Our primary responsibility is delivering quality papers per instructions.
How are disputes resolved with academic writing companies? +
We encourage contacting customer support first for informal resolution. If unresolved, disputes are governed by Kenya’s laws and jurisdiction.

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Ensure a clear, compliant, and successful academic journey with Custom University Papers.

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